Consumer dutyJun 1 2023

Nucleus and The Verve Group create online consumer duty hub

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Nucleus and The Verve Group create online consumer duty hub
The hub aims to prepare planners and advisers ahead of consumer duty launch

An online hub to prepare and support planners and advisers ahead of the launch of consumer duty has been created by Nucleus in conjunction with The Verve Group.

The consumer duty hub provides information to help planners and advisers understand how the new rules affect their firm and identify the areas needing attention.

The hub includes target market statements for the James Hay and Nucleus Wrap platforms as well as fair value assessments for the products available through these platforms. 

Included in the hub are also guides, recaps of rules and checklists to help advisers and planners meet their consumer duty requirements. 

As part of the initiative, Nucleus has partnered with The Verve Group to host a series of eight webinars about consumer duty, all of which have been "tailored" to help advisers understand what they need to do to be compliant with the new rules.

Paul Bagley, distribution director for Nucleus, said: “We’re delighted to team up with The Verve Group to offer a series of webinars to help advisers and planners understand what the new rules involve and make sure they’re ready for the new regulations coming in.

“We hope the hub together with the webinars provide a helpful one stop shop for all things consumer duty related”. 

The webinars, which are available on the consumer duty hub, cover a range of subjects to support advisers such as reviewing consumer duty plans, looking at fair value assessment, and consumer understanding.

The leader of webinars, Christian Markwick, head of adviser support from the Verve Group, said: “There are eight webinars lasting an hour each and all are CPD accredited. 

“They have been designed specifically to be helpful for advisers and planners and include all the information they need to know to adapt their business to be ready and compliant and more importantly, to show how they can evidence that they’re on top of all things related to consumer duty”.

tom.dunstan@ft.com